Payment methods ?

Andriy You can use a Visa or MasterCard credit card to pay for your Fizz plans.
including Visa or MasterCard prepaid cards which accept recurring payments
including also Debit MasterCard or Visa Debit card
Other cards such as debit cards, American Express (Amex), Dinners, and others are not accepted.
Foreign credit/debit cards are also not accepted.
You also cannot use the funds from your Fizz Wallet to pay for your monthly plan.
If nothing helped reach fizz Chat with Fizz.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca

Andriy IMPORTANT - Address associated to the Credit Card
When you enter the information for your payment method, the billing address associated to your card must correspond to the address you declared to your bank for that card. The right info must be entered in the corresponding fields, and the address needs to be 100% identical. Pay attention to the following items:
The name of the street (Ave, avenue)
Special works (Saint, St, Ste)
Hyphens
Spaces
Spelling
Tip: Make a copy and paste of what is written in your credit card statement.
If the address and postal code that you associate to your payment method are not identical to that declared to your bank for that card, you won’t be able to add this payment method.