Some guy logged in my account and bought a sim card

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Edouard D. #35686
Edouard D. #35686 Posts: 1 ✭✭
in My Mobile
I was looking in my account and i saw that a guy who lives in montreal
(i live in chicoutimi) bought a sim card with my account and i am worried he could do more or steal my credit card informations.

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  • Mike
    Mike Posts: 20,751 ✭✭
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    Hi Edouard

    Fist of all change your password

    You can contact Fizz support by chat, from 8 AM to 9 PM every day:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends
    3- The green chat bubble should appear after a few seconds in the bottom right corner.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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