Answered question

do mobile points level and internet points level are independent?

I have mobile plan and I am level 4, so I have 3 slots, some upgrades... etc.
My question is, if I take the internet, will I have level 1 internet and level 4 mobile? or I will get automaticly level 4 internet with 2 slots... etc? thanks

Francisco
Francisco

Francisco

User level
Level
0
33 / 100
points

Hi Francisco

If you are using the same account, you will have the same level with the same slots

Check your account you will see that you already have bonus for internet that you cannot use at this time, since you do not have an internet plan.

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Other answers

Lieux
Lieux

Lieux

User level
Level
4
5000 / 5000
points

Francisco good news! You will have 3 slots! The same as your mobile plan.
Look here more details https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Hi Francisco

Fizz encourages customers to have both internet and mobile plans, so your account level applies to all your plans in the same account.

Every plan in your account has the same number of unlocked slots. To use each upgrade, you have to apply it to an unlocked slot of the plan that you want to receive the benefit. At level 5, you will have all 3 slots unlocked.

You earn upgrades every time you level up your account.
Here is a current list of the upgrade rewards:

christopher
christopher

christopher

User level
Level
2
1110 / 2000
points

sadly you only get 3 upgrade slots for both combined