Answered question

How do I set up voicemail?

I was not told how to reach voicemail. On a message board I found the number xxxx which seems to be correct but it asks me for a pin number which I don't have... How do I get a pin number, how do i retrieve my messages? Is it possible to chat with someone from Fizz?

Horacio
Horacio

Horacio

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Hi Horacio

Here how to reset the PIN

When you activate your voicemail, an access code (PIN) will be sent to you via text message. This code is not required the first time you access your voicemail, but the system will ask you whether you’d like to personalize it. We recommend you do for security reasons. Make sure to choose a PIN you’ll remember easily, all the while keeping in mind that unsafe combinations such as 1234 or 8888 will be rejected.

Know that you can change your NIP directly via your voicemail, or online from your Fizz account (Under: My Plans > Manage My Plan > Advanced Settings > PIN to Access Your Voicemail).

This is the guide
https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail

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