Why my phone loses signal for more than one week?
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My phone loses the signal for more than one week. No matter I'm in-home or outside. I cannot make or respond to a call or sending a message. When I turn off my phone and restart it, I can find the signal. But soon it loses again. Is it the problem with my SIM card? Could you please help me?
11
Answers
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Bobin try your sim in another phone to check if it’s your phone or your Sim.
If you still have a problem reach fizz Chat with Fizz.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
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Or you can send a message on messenger https://facebook.com/fizzca6 -
Hi Bobin
As Lieux mention, please try a SIM card swap with another phone.
If the problem continues to occur on your phone, you likely have a hardware issue or incorrect settings. You can try a factory reset of the phone or you may have to replace it.
Which phone model are you using?6 -
Hi Fizzy,
Thanks for your answer. I'm trying it now. My phone model is iPhone X.5 -
Hey, is your problem fixed by now? If not, let us know! And if it is, please choose a best answer and close this topic
Have a great evening !0
This discussion has been closed.