Answered question

Can the price labelled now change later on in the future? (price get higher)

I'm really interested in purchasing a Wifi service at Fizz, but I was just wondering if the price labelled now can increase later on in the future? Is the price labelled a limited time offer deal?...We were with Videotron A years ago and after 1 years with them they drastically increased the price.

Thankyou

Narmathan
Narmathan

Narmathan

User level
Level
0
3 / 100
points

Hi Narmathan

I have been with Fizz home internet since February 2019. It's been great so far and my plan is still the same price.

To find out if you are eligible for Fizz home internet, you can go here to simulate a registration
https://fizz.ca/en/internet

Select your plan and enter your address. If you are eligible, you can enter your payment information and select an installation date.

On the installation date, the technician will bring the Fizz modem and hook up the cabling into your home. You can consult the overall Fizz guide here: https://fizz.ca/en/internet/how-it-works

If you already have home internet with another provider, you can wait until you've tested out Fizz internet to ensure it meets your needs before cancelling with your previous provider. They all offer same day cancellation.

You can write back here if you have any questions. Fizz customer service is also available:
https://fizz.ca/en/contact-us

FYI this is also a good time to join Fizz as they are giving $40 bonus credit to new customers (until November 18th).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine or use the code of someone who has helped you. =)
To be transparent, both parties will receive the bonus credit once you have paid your second bill.

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Other answers

Narmathan you will have a contract with the price of a plan you choose. The price will stay the same normally unless you change something in your plan. Or if a change will happen you will receive a notification 1 month ahead. Don’t forget to use a referral code for the 40$ credit the 2nd payment.

Narmathan,
As long as you do not change your plan, the Price should stay the same.
For sure, if it was to go up, it would never be as big a difference as with videotron.

Carlo
Carlo

Carlo

User level
Level
3
2645 / 5000
points

Narmathan, as the other users say the price will only increase if you modify your plan. Meanwhile I don't know if there will be ajustments along the way, there hasn't at this time.

One thing for sure it's far better than bell how charge extras, change the plans and lower speed month after month. I'm with fizz only for a month but is ok, the price is good and it's reassuring that is filiated with videotron. Not a compagny that ask 2 years plan payments and can bankrup any time

Andrei
Andrei

Andrei

User level
Level
3
3671 / 5000
points

It can but I found it hard to believe that it will. Being an prepaid service you are not tied to a contract so in case it does you will have the opportunity to switch at any moment with any other provider.

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

Narmarthan,
Normally, if you dont change your Fizz residential internet plan, you will pay the actual price when you decide to order it.

I've been with Fizz since February 2019, and my price has never increased. Moreover - the actual price I pay now is much less than the price I paid in the beginning because of the bonuses from My rewards program, which is impossible with other providers. To be more specific - you can have up to 7$ discount on your monthly bill in the future when you accumulate enough points.
As a rule of thumb, your price shouldn't change if you don't change your plan. In case Fizz decides to increase prices for existing customers we'll be notified 30 days in advance.