Answered question

I cannot use data in Toronto

My phone is 'xiaomi redmi note7'.

Yes,I can text.

I have been using this phone with Fizz for several months in Ottawa.

But whenever I went out of Ottawa, I cant use data though these areas are being covered.

I am in toronto waiting for a flight to US.
I added 'Canada+US' option in this period.

Hunsam
Hunsam

Hunsam

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Hunsam

Please check this Fizz FAQ here on how you may regain access to your Data:
https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-th...

For more help, you can contact Fizz support on Live chat by using any of the FAQs in the Solutions Hub, such as the one listed above.

You just need to access an FAQ, scroll through it and after 10-15 seconds the chat bubble will appear in the bottom right corner of the page.

Here you can find more information about how you can do that: https://fizz.ca/en/contact-us

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Yelena
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Yelena

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