Answered question

Why am I receiving text from Fizz when my preferred way of communication is email?

My preferred way of communication is email yet I keep receiving text. Is this normal?

Emy
Emy

Emy

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Sevy55
Sevy55

Sevy55

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Hi Emy,

My preferred way of communication is also email.
The only text I received from Fizz was the one promoting the new Covid Alert App sent by the Gov.

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Other answers

Carlo
Carlo

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Emy, are you referring to the texts you receive indicating you have a new voicemail or just any general Fizz information sendout? If it's the latter, you may want to contact customer support as this may be a bug in your account. Use the green chat bubble when logging into your profile or Facebook Messenger.

My prefrence is email, too. The only texts I receive are voicemail notification and data rollover. And yes another one from gov for COVID alert app. I guess these are normal and unchangeable.

Daniela
Daniela

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From government COVID-19 alert I have messages too. I have two!