Problem of connection at home
Options
Answers
-
Hi Yamba
Have you tried restarting your modem?
Also please logon your Fizz account to check the status of your plan. If there is a payment issue, you may see your other post for more info: https://community.fizz.ca/questions/2481953-payment-1940-rue-des-boises-sherbrooke1 -
Most of the time simply rebooting you modem does the job, if error persists try contacting the fizz team and they will gladly help you.1
-
Hello Yamba! Can you give more details? Thanks2
-
Yamba,
Is it an outage in your area?
You have forgotten to set your credit card information? The delay to bet back the service when you do a payment too late is at least 2 hours.
You can contact the Fizz customer service by chat.
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
Click on the green chat bubble of Fizz when you see it down to the right of the page.1 -
Hi. Can you be more precise?7
-
More details .. mod we can help
2
This discussion has been closed.