Answered question

500Mb is a perk or is an upgrade?

I find in my account that I have 500 Mb available to use. This is one time shot or is monthly?

Daniela
Daniela

Daniela

User level
Level
1
735 / 750
points
Mihai
Mihai

Mihai

User level
Level
2
1044 / 2000
points

Hi Daniella,
What you have in your account may be a perk or an upgrade.
The PERKs are green and they seems with a business card, they may be used only once and their data must be consumed in 30 days, if not the remaining is lost, there is no rollback for perks.
The upgrades: you can find them in a hidden window down the screen, you have to click on "my upgrades" to see them. Their format is different from perks as they are a black rectangle inscripted with data quantity ("500 MB" for ex.) on a green square. When used they give you the quantity of data inscripted EACH MONTH, for a maximum of 2 years from the date you receive it.
So: If is green and have business card format is 500MB perk, for use only one time, if is squared green with black rectangle inside, is an upgrade.
Have a good day.

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Other answers

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Hi Daniela

That perk is a gift from Fizz.

This 500 MB data perk is for one time use or it can be gifted to another customer.

You can find more info about Fizz rewards here: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
https://fizz.ca/en/faq/whats-my-rewards-program

Carlo
Carlo

Carlo

User level
Level
3
2678 / 5000
points

Daniela, are you referring to the 500 mb Perk or did you upgrade level and receive a 500 mb bonus? As Fizzy says, the Perk is a one time use. You have 30 days to use it all once you activate it.
If it's the bonus, this is recurrent every month and will roll over 60 extra days as well. So you will get an extra 500 mb every month.

So_AR
So_AR

So_AR

User level
Level
3
3216 / 5000
points

It's a one time gift. But they do that couple times in a year

Hi, Daniela,
This gift from Fizz is a perk.
Occasionnaly, Fizz is giving us this kind of gift. It's not a bonus or and upgrade.
You can use it for yourself or give it to someone who has not a plan with data.

Manny
Manny

Manny

User level
Level
1
627 / 750
points

It's a Perk for me