Answered question

I have a Quebec plan, how can I use my phone and/or data in Vancouver within my billing cycle?

So in won’t have time to wait for the billing cycle to change and need to use my phone with QC plan in Vancouver. At least the data. How can I go about with this? Any add-ons?

Thanks!

mathieular
mathieular

mathieular

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Hi Mathieu,
If you're going to Vancouver with a Quebec only coverage mobile plan, I'd suggest you head over to My plans-> Manage plan-> Travel and select the Pay as you go Option by adding funds to your Wallet and use those to have service while outside of Quebec.

More details can be found here:
https://fizz.ca/en/faq/how-do-i-use-pay-as-you-go

Thank you very much for your understanding.
Have a good one!

Andrei

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Other answers

Mike
Mike

Mike

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Hi
Yes you need to buy an addon for the data or voice or SMS
https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy...

You can also adding fund in your fizz's wallet
https://fizz.ca/en/faq/how-do-i-add-funds-to-my-fizz-wallet

Patrick
Patrick

Patrick

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Hello mathieular!

What does your plan say about using your phone in Canada? If it says Canada-wide usage, you just have to turn in your roaming and change your network to Fizzex in order to use it while abroad.

I was able to use mine this way with no extra charge!

I hope that helps!

Patrick

mathieular
mathieular

mathieular

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My plan is a Quebec only plan. Can someone please confirm that those data add-ons will work within Canada, not just Qc?

Hi Mathieular

To use your phone in Vancouver, which is outside of your coverage area, you need to
1. Either buy a TRAVEL add-on
2. or put money in your wallet (more expensive option, but good for emergency use)

Here are the rates you should see:

GBy_6B8OA
GBy_6B8OA

GBy_6B8OA

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Mathieular,
Part 1 of this faq https://fizz.ca/en/faq/im-travelling-outside-my-coverage-...

"If you selected the Quebec coverage in your plan, consider buying a Travel Add-on or an International call Add-on to make your calls to Canada or the United States."

best regards
Gby