Answered question

Why chainging/add my plan (voice: QC to Canada) lose early adopter Fizz base price $15 to $22?

Hello Fizz,
I was one of early adopter, and original plan Coverage: Quebec voice, text and voicemail, and special base price under $15 ($18.13 tax in).
If I try to change just the coverage Quebec to Canada, the price jumps to 24

Following is shown before plan change confirmation.

Your current plan: $18.13 (taxes included)
Data: 0 GB
Minutes: Unlimited
Text msgs: Unlimited
Coverage: Quebec **
Voicemail: Yes
International Calls: No

Your new plan
$28.12 (taxes included)
Data: 0 GB
Minutes: Unlimited
Text msgs: Unlimited
Coverage: Canada **
Voicemail: Yes
International Calls: No

## My question is it possible change my plan but keep the past base price $15.
Or IF I try to change my plan - I have to lose the early Fizz adopter special price.

Thanks.

Sharif
Sharif

Sharif

User level
Level
0
1 / 100
point

Hello Sharif,

As our community members already suggested, if you change your plan, you will loose the old prices and the regular ones will apply.
You can also consult our page: https://fizz.ca/en/faq/important-information-mobile-membe...
Please reach us back if you have any other questions. We are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us

Thank you, have a great day!

Adelina

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Other answers

Andrej
Andrej

Andrej

User level
Level
2
872 / 2000
points

Unfortunately it is not possible to modify your plan without losing your early adopter price.

GBy_6B8OA
GBy_6B8OA

GBy_6B8OA

User level
Level
3
2443 / 5000
points

No, it's a big disappointment :(