Answered question

Modem communication issue ?

Taïsha
Taïsha

Taïsha

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Hi Taïsha

Sorry to hear you are having internet issue.

Please review this Help FAQ from Fizz:
https://fizz.ca/en/faq/none-my-devices-can-access-interne...

You can contact Fizz customer support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-interne...
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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