Chaning my technien?
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Julie G. #31478
Posts: 2 ✭✭
in Internet
Resedualing the techniens?
15
Answers
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Hi Julie,
You can re schedule your appointment by logging into your account. On your internet plan, click on manage plan, then click on appointments, here you will see your current appointment and then you can click reschedule to see if there is an earlier appointment. I would check daily as new appointments open up all the time.
Here is the FAQ on this topic https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address3 -
Julie,
To fix a new appointment with the technician ( to do it before 20 hours of your aactual appointment):
First, log to your Fizz account.
Click on: My plan (internet)
Click on: Manage my plan
Click on: Appointment
Click on: re-schedule, choose a date an hour for an appointment
Click on: Save the change.5 -
Hello Julie, If the steps below do not work for you, you can contact technical support by clicking on the bubble at the bottom right of any support pages. You can also contact them via Facebook.4
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Follow the above answer1
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