Payment before activation

I booked a technician for October 2nd to my new home and my internet payment was already charged on my credit card on Sept 9. How can I have paid 51.74$ already and I have no home or internet yet?

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
    Maya,
    It's normal.
    Fizz is a prepaid service.
    When you have subscribed to Fizz internet, the first payment has been taken.
    But, be aware that your billing cycle will start the day of your installation with the technician.
    The next payment will bew taken the first of novembert (one day before the end of your billing cycle).
  • Maya A. #31467
    Maya A. #31467 Posts: 3 ✭✭
    Thank you to all
  • So_AR
    So_AR Posts: 776 ✭✭
    I think you got the right answer.
  • JoanMr
    JoanMr Posts: 330 ✭✭
    Hey,
    Is your question answered? If so, please chose the best answer and close this topic :)
    Have a good day
This discussion has been closed.