Can't finish activation, never got email. CAPTCHA doesn't work. SIM card sent to wrong address, corr

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Joëlle M. #31184
Joëlle M. #31184 Posts: 1 ✭✭
in About my account
Still waiting for the final email to complete activation(since around 4pm yesterday). Please correct my mailing address to **** CAPTCHA doesn't work, images are not popping up. Account ID ***

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  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Reach Fizz for that and ask them to cancel all your personal information Chat with Fizz.
    To chat without problem:
    First, connect you to your fizz account.
    Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz
    Please, desactivate the ad blocker on your browser.
    Or you can send a message on messenger https://facebook.com/fizzca
  • Whizz
    Whizz Posts: 19,177 admin
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    Hello Joëlle,
    Can you please contact us on Live Chat in order to help you further?
    Here you can find how to contact us: https://fizz.ca/en/contact-us
    Adelina
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