Answered question

How can I cancel my account because I have returned to my home country

Hello there, I have returned to my home country and will no longer use my number and my payment in the future.

How can I cancel my account and number from next month so that the system will no longer automatically charge fees?

xizhi
xizhi

xizhi

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Sure you can cancel it

Log into your Fizz account to do it yourself:
1- Go to My plans in your Fizz account.
2- Select the plan you wish to close.
3- Click on Manage.
4- Select Unsubscribe to begin the process.
5- Select the credit card to which you will transfer any remaining funds in your Wallet.

Source: https://fizz.ca/en/faq/unsubscribe

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