wrong bill

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sebastien B. 48318
sebastien B. 48318 Posts: 1 ✭✭
in My Mobile
Got charge 54.46 $ instead of 47.46 $( as it is written in my Mobile service agreement )
and the electronic bill display on my online account ( transaction history ) shows 1.05 !!

Answers

  • Mike
    Mike Posts: 20,743 ✭✭
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    For this problem you must contact the support

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Matthew A. #24717
    Matthew A. #24717 Posts: 375 ✭✭
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    Hi Sebastien,
    Did Fizz resolve this issue?
  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Sebastien few posts about this problem we want to know if the chat ended good for you?
This discussion has been closed.

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