Do I have to cancel my current home internet plan? Or will the technician do it?

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Victoria A. #31205
Victoria A. #31205 Posts: 1 ✭✭
in Internet
Who cancels my current plan?

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  • Mike
    Mike Posts: 20,725 ✭✭
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    You should do it,. when everything is up and running contact the other provider to cancel, usually they will refund you calculating in prorated

    Once your Home Internet plan is activated, don’t forget to contact your previous provider to cancel your Internet subscription with them, and avoid paying double.

    source: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Victoria wait to see if everything is ok with your fizz internet and after call your last company to cancel your plan with them.
  • Danny M. #31189
    Danny M. #31189 Posts: 378 ✭✭
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    The usual way is to call and let them know a cancel date. They will usually try to offer you a better price before you cancel, but they will likely be unable to beat Fizz!
  • MarcioJo
    MarcioJo Posts: 90 ✭✭
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    You can do it and send your modem by post Canadá. The address you will receive by e-mail
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Victoria,
    Yes,
    You have to cancel your actual internet provider
    When your Fizz residential internet plan will be completely fonctionnal.
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