the phone sends SMS, but can't receive

Hello,
I have two phones (A and B) registered with FIZZ couple of months ago, everything was working perfectly fine. About 2-3 days ago I observed that phone A can send SMS to phone B, but never receives replies from phone B, although phone B sends SMSs with no problems, no errors etc. It looks like the messages are silently dropped in the way between B to A.
Any thoughts on this?
Thanks.

Answers

  • Mastaiso
    Mastaiso Posts: 834 ✭✭
    Hi Roman,
    You should contact Fizz and have them look into this issue
    https://fizz.ca/en/contact-us
    Have a nice day!
  • MichelP
    MichelP Posts: 8,733 ✭✭
    Roman,
    Please, ask for help and contact the Fizz customer service by chat.
    First, log to your Fizz account.
    Click on:
    https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
    Click on the green chat bubble when you see it down to the right of the page.
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