Answered question

Moving to a new address, can i keep my current internet plan and price that is $30 for 10down and 1.5 up?

Moving to a new address, can i keep my current internet plan and price that is $30 for 10down and 1.5 up?

Kent
Kent

Kent

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MichelP
MichelP

MichelP

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5000 / 5000
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Kent,
Just log to your Fizz account, and confirm the move of your new adress
Click on: Manage my plan (internet)
Click on: Move
(about the date of interrupting your internet connexion, your new adress and fix a date for your auto-installation with the technician).
You dont change your Fizz internet plan, you're just moving. I think.
see:
https://fizz.ca/fr/faq/je-demenage-comment-faire-mon-chan...
You can check with the Fizz customer service by chat from 8h00 to 21h00, every day for the price of your monthly plan.

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Other answers

Matthew
Matthew

Matthew

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Hi Kent,

I think it might depend on when you first subscribed
“ Will the price of my Home Internet plan change?
Everyone pays a fair price every day. If you initially subscribed before March 13, 2019, so iduring the beta period, you’ll keep the same price if you choose the same plan with the same speed, even if the price displayed is different.”

Samuel
Samuel

Samuel

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Yes, it shouldn’t be a problem !