I want to cancel my scheduled appointment ?

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ACHUDHAN
ACHUDHAN Posts: 1 ✭✭
in Internet
I have moved to my new house and tried to connect the wifi modem and it works well (without needing a technician to do the fix), I want to cancel my scheduled appointment

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  • Mike
    Mike Posts: 20,727 ✭✭
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    You need to maintain your schedule, since if the technician does not come they can cut your line, since for Fizz the move is not completed.

    Moreover, you are blocking the previous adresse
  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Don’t cancel it ACHUDHAN it’s very difficult to have one and you need one to keep your service!
  • sokarina
    sokarina Posts: 170 ✭✭
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    Dont cancel it you have to wait for the technician to pass by otherwise you vould lose your line
  • Philip D. #28440
    Philip D. #28440 Posts: 93 ✭✭
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    Maybe you can contact Fizz and let them know they don’t need to send a technician.
  • Whizz
    Whizz Posts: 19,105 admin
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    Hello ACHUDHAN,
    I have verified and see that you contacted us on Live Chat and my colleague helped you further.
    As our members advised, you need to keep the moving appointment in order that the technician can check your connection and make sure your services are up and running.
    If you have any other questions, we are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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