Answered question

I have problem with "My Upgrades", how to change 250mb for 500mb?

I have additional 250mb of data in pending activation in "My Upgrades". Few days ago I received option to updgrade 500mb, Im trying to apply 500mb but nothing heppend. Why I can't apply 500bm instead of 250mb?

Sergiy

Sergiy

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: 5 months ago

Category: My Mobile

Category: Data

Answer count: 7 answers

Author name: Sergiy

Date: September 01, 2020

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question: q

Mike

Mike

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You cannot swap if the slot was never activated
You need to wait the activation only after you can swap it,
I am recommending to wait 3 days before the new billing cycle to apply bonuses

Author name: Mike

Date: September 01, 2020

: 5 months ago

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answer: a

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Olivier

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Thanks for the question

Author name: Olivier

Date: September 01, 2020

: 5 months ago

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answer: a

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Fizzy

Fizzy

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Hi Sergiy

Try clicking on the 250mb that is pending activation. Does it give you any options like Revert?
Selecting this option, it will revert back to the previous state.

Otherwise when an upgrade is in pending activation state, you will have to wait until your renewal is complete before you can make additional changes again.