how to freeze my mobile account?

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Nitzan
Nitzan Posts: 7 ✭✭
in About my account
I'll be out of the Canada in the next couple of months and I want to freeze my fizz mobile for that time.
how can I do that?

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  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Nitzan,
    You cannot suspend your mobile plan.
    You have 2 choices,
    Reduce your plan and take only coverage Quebec, it costs 10.46$ + tx ( you keep your phone number).
    Or, unsubscribe ( you will lost your phone number after 60 days if you not reactivate your sim card).
  • Samuel C. 64723
    Samuel C. 64723 Posts: 166 ✭✭
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    Switch to the lowest Fizz subscription. (About 12$)
  • Martha G. #29458
    Martha G. #29458 Posts: 166 ✭✭
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    Sorry, it’s not possible :(
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