Fizz forgot all my information my perks and rewards, payment info etc...?

That's clearly strange, must be a glitched in the system. Contact support from 8am to 9pm for help on fixing it.

Hi!

Ask directly a fizz rep by facebook or open an ticket.
Have a nice day
Sincerely, Mat

You can choose my best answer if you want :)

I think you might be making a mistake in your login. Try to remember the right login-password

Look back for your original Email when you signed up. Does that match your account login now?

This is bad I'm sorry

I recently changed my email to my account because I had set it up with a different email no longer in use but did nothing else. All of my history vanished.

Hi Pierre-Olivier

You need to contact Fizz support to change your email properly.

source: https://fizz.ca/en/faq/how-do-i-change-my-personal-inform...

To change your email address associated with your Fizz account:
You must contact Fizz during our business hours using the chat bubble located on the lower right-hand corner of this page.

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-change-my-personal-inform...
3- The green chat bubble should appear after a few seconds in the bottom right corner.

I may suggest you to contact Fizz support by live chat for your specific issue.

Pierre-Olivier,
Sorry,
Only Fizz customer service can change your email into your Fizz account.
Please, contact them by chat from 8h00 to 21h00, each day.