Answered question

I will move to this house on August 30th. It is a residential home for me, not a commercial one

I will move to this house on August 30th. It is a residential home for me, not a commercial one

Mouammar
Mouammar

Mouammar

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And your question is...? Mouammar if you can’t find your address when you want to activate an account with Fizz and you know that you can have videotron coaxial cable in your place reach the Fizz employees... Chat with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
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Other answers

Alexander
Alexander

Alexander

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What is your question. Thanks for letting us know, but the point of your thread is...?

If it is a new building it might still be registered as commercial. I think if you chat with Fizz they might be able to help. Sometimes there is an exclusive contract for one provider in new construction.

Alexander
Alexander

Alexander

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August 30 is Sunday by the way, I think it is better to move on Saturday tbh

Sandra
Sandra

Sandra

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I cant understand your question. Let us know. It will help to answer it

MichelP
MichelP

MichelP

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Mouammar,
If your address is not commercial,
Please, contact the Fizz customer service by chat to get help.
Chat is available from 8h00 to 21h00, each day.
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-in...
Click on the green chat bubble when you see it down to the right of the page.

As long as where you are moving to is supported by fizz then there is no issue. You can issue a move in your account by going to your dashboard >look for internet section>click manage> moving your service. Hope that helps, if not try being a little more specific with your question

Yelena
Yelena

Yelena

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It happened to my friend who moved to a newly built house. You should contact the support to verify if it's possible to define this building in their system as residential.

Victoria
Victoria

Victoria

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Ok, that is probably the strangest question that I have seen on here so far!