Answered question

Tracking partner network usage

I received an email from fizz about "abnormally high usage of partner networks" and that they can block my account without further warning.
In the past 3 months, I have not been in a partner zone on the map for more than a week and a half.
In the rural area, my phone connects to the Bell network, without even mentioning that it is roaming. I have almost never seen Fizz Ext, which shows up as roaming. Not sure if that is a problem with my sim card or everyone has that behavior.
Anyway, the 50% rule is totally unfair, if there is not even a way to track the data the rule is based on. Mobile providers used to charge for data overage without giving users tools to track usage.
On chat, the representative said that they are not allowed to give the data to users!
So it is like saying "Do not step over the line. We are not allowed to tell you where the line is."
In my case, the guessing method does not work, I was home (MTL area) 85% of the time over the past 3 months, and I have 8.56GB data left on my 2GB plan, so it is not like I went wild on data while being away!

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

The rule say 50% for 3 consecutive billing cycle, if you used at most for 2 week continuously at most you used for 2 billing cycle more than 50% therefore you are ok

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful