why would a call go to voice mail?

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Marie-Josée L. #4864
Marie-Josée L. #4864 Posts: 3 ✭✭
in My Mobile
At random times, when I call a friend who is also using Fizz (always the same friend), I end up on my voice mail. It happened 3 times yesterday but, today it's OK. Same thing happens to her occasionally, she calls me and she ends up on her voice mail. Why? How is it fixed?

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  • Mike
    Mike Posts: 20,731 ✭✭
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    This is new, never happen to me

    I do not see any other option to contact the support

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Alexander Y.
    Alexander Y. Posts: 288 ✭✭
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    Bad signal. Change the place where you call from and it will pass
  • George S. #20091
    George S. #20091 Posts: 639 ✭✭
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    Please contact fizz support
This discussion has been closed.

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