where can i see appointments? to see cancellations etc.?

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Elena G. #28942
Elena G. #28942 Posts: 2 ✭✭
When I login where can i see the schedule with cancellations etc?

Answers

  • Mike
    Mike Posts: 20,731 ✭✭
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    To view, reschedule or cancel your technician appointment:

    1- Log into your account and go to Manage plan.
    2- Click on Appointments.
    3- Here you will be able to see a complete list of all your past and future appointments.
    4- Scroll to the appointment you wish to modify.
    5a- To reschedule an appointment, click on Reschedule.
    This will open the booking interface. Select a new day and time slot and click Save.
    Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.
    5b- To cancel an appointment, click on Cancel.
    On the next screen, confirm that you wish to cancel this appointment by clicking Cancel again.



    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,715 ✭✭
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    Thank you for the question
  • Alexander Y.
    Alexander Y. Posts: 288 ✭✭
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    Just remember tout appointment. Write it in a piece of paper or something?
  • George S. #20091
    George S. #20091 Posts: 639 ✭✭
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    Login to your account then manage plans
  • Alexander Y.
    Alexander Y. Posts: 288 ✭✭
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    Ah yeah that’s right, I have just found myself that there is a possibility of managing it through account
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Elena,
    First, log to your Fizz account.
    Click on: Manage my plan (internet)
    Click on: Appointments.
    You will see the list of all your appointments
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