Answered question

Number not activated why?

I made the change to be effective today 1st day of new cycle and it is not working. When I dial my number I get my voice mail.

christine
christine

christine

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Mike
Mike

Mike

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You should contact the support in order to delete you number
What change are you talking?

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Olivier
Olivier

Olivier

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please contact the support

George
George

George

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Contact Fizz support

Christine,
Please, contact the Fizz customer support by chat to get help about your new plan.
Chat is available from 8h00 to 21h00, each day.
First, log you to your Fizz account.
Then, click on:
https://fizz.ca/en/faq/activate
Click on the green chat bubble when you see it down to the right of the page.

Simon
Simon

Simon

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You should contact Fizz support!

Victoria
Victoria

Victoria

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Maybe the new cycle is tomorrow? Perhaps it gets changed at 23h59?

Olivier
Olivier

Olivier

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Thank you foe the question