Missing badges?
Options
Catherine B. 64776
Posts: 6 ✭✭
Hello, I know that dinosaur badges not appearing is a known problem, but I also did not get my badge after I bought my first add-on. Is it supposed to take a few hours to appear? Has this happened to anyone else? Thanks
22
Answers
-
Wait a little bit more (last time it took 10 minutes before my badge appear) and if nothing happen contact the support.6
-
Hi Catherine,
The add-on and travel add-on badges are in the same boat as the dinosaur badges.
Just contact Fizz support to get them unlocked.7 -
Wait more. If not appeared, contact fizz support7
-
Hello Catherine,
Apologies for the fact that the system hasn't unlocked the Badges for you when you've reached the requirements.
Therefore, I've informed our technical team about this and they will take care of your account and add the missing badges.
If you have any questions or unanswered ideas, we remain at your disposal, and you can find us over our contact methods that are by following the FAQ https://fizz.ca/en/contact-us
Have a nice day!
Nicolae Bogdan6 -
It happens to just about everyone :-( Sadly enough Fizz' system often takes time to update and correct their badges allocation.5
-
Not just the dinosaur badge. If you have search enough in the community hub you will see a lot of questions (from me even). I contacted fizz for a lot of badges (addon, travel addon), For me it just started happening in the last few month4
-
Thanks Whizz for your feedback3
-
iM so sorry for you1
This discussion has been closed.