Why am I charged more than the plan as displayed on the website?

The price for 120 mbps seems to have dropped to $60 per month since I signed up (it was $65 per month). However, I'm still charged $65 per month and I haven't received any price change notice. Is this normal?

Answers

  • Whizz
    Whizz Posts: 18,815 admin
    Hello Antoine,
    I see that you already contacted us on Live Chat and my colleague provided you the steps to make the change for your internet plan in order to benefit the 60$ prices.
    If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
This discussion has been closed.