Answered question

How does the payment cycle work?

Do we pay for the internet once the month is done? or do you pay for a month in advance? Like you pay for August in July?

Veronika
Veronika

Veronika

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It is a prepaid service, therefore you will pay a month in advance

The date on which you receive your Fizz Wi-Fi modem is the anniversary date for your Home Internet plan, and this date marks the start of your payment cycle each month.

Your plan is renewed at noon the day before the anniversary date of your payment cycle. If your next cycle starts May 5, payment for that cycle will be taken on May 4 at noon.


Source: https://fizz.ca/en/faq/how-do-payment-cycles-work

If you need a referral code in order to receive 25$ on your third payment
https://community.fizz.ca/questions/2198337-place-referral-codes
You can pick mine, and I will receive the 25$ too.

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Other answers

Hi Veronika,

Fizz will charge your credit card once a month for your Home Internet plan.

  • The first payment is taken when you order the service. The second payment is taken the day before your second month of service begins. And so forth...
  • .
    For example, if you subscribe for Home Internet on August 8 and the appointment with the technician is scheduled for August 12, your payment schedule will be as follows:
    1. August 8: first payment = plan cost + tax (for service from Aug 12 to Sept 11)
    2. September 11: second payment = plan cost + tax (for service from Sept 12 to Oct 11)
    3. October 11: third payment = plan cost + tax (for service from Oct 12 to Nov 11)
    ...
    Hope this helps!

    As mentioned in an earlier post, if you are a new customer, don't forget to take advantage of the free $25 referral credit. The referral code must be entered when you activate your plan (on the screen that shows you the plan cost including the taxes).
    https://community.fizz.ca/questions/2198337-place-referral-codes

Kurt
Kurt

Kurt

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You pay in advance. So you pay for the coming month

Xavier
Xavier

Xavier

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you pay in advance for the coming month

sokarina
sokarina

sokarina

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Hi Veronika it's prepaid so if you activate in Aigust per say. It will charge you right away for the whole month.

Olivier
Olivier

Olivier

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thank you my firend

Pascal
Pascal

Pascal

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Payment cycle is simple. You pay (fizz gets the amount from your credit card). You get service for a month and it stars over.
.
If you don't pay, you will not have service until you pay.