Answered question

Do we need to keep the modem box?

Do I have to keep the box my modem was delivered in for when I will unsubscribe, to send the modem back?

Léa
Léa

Léa

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Hi Léa

I think you are not obligated to keep it. However I kept my box because it is brand new and the modem fits perfectly inside. When the time comes, you can ask Fizz support whether they prefer the modem to be returned in the original box or if any box will do.

Note that the home internet contract does mention that we are responsible for damages to the modem.

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Kurt
Kurt

Kurt

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You could but i don’t believe it’s necessary.

You can, but if you don't want to, you don't have to.
In the worst case, you pack it in a box of one of the Amazon packages that we order frequently