Answered question

Is there any problem with internet in Lachine?

My home wifi does work right now. The router works normally, but I cannot surfer internet. I live in Lachine .

caihong
caihong

caihong

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Mike
Mike

Mike

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Check if one of the lights shaped as an arrow is off or fleshing
This means a problem with the coaxial cable

Try to turn off the modem for couples of minutes if it does not work contact the support

You can always contact the Fizz's support directly by chat:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-interne...
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Kurt
Kurt

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Rebooting the modem is always a good thing to try. If not, maybe you could contact Fizz and see if there’s a problem

Olivier
Olivier

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Thanks for your question

david
david

david

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Je n'ai toujours pas FIZZ HOME, bientôt je l'aurai et pourrai commenter. bonne chance