Answered question

Is anyone having Service outage in Saint-Hubert, Longueuil and have any idea when its back up?

Its been currently a couple of hours that Internet service has been out and I have no idea when its back up, anyone having similar issues?

Juan
Juan

Juan

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Hello Juan,

Apologies for the encountered issue.

At the moment there seems to be a issue with the network grid registered in you area. Our technical team is aware of it and working on solving it as soon as possible. Once everything is fixed, the services should be restored automatically.

Thank you for your understanding.

Have a good day.

Catalin

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Other answers

Mike
Mike

Mike

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The was an other user with a problem in the west island

https://community.fizz.ca/questions/2410704-anyone-service-outage-west-island

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.