Unanswered question

Anyone else find the service going to sh**?

It started off superb , always high speed for 6 months, 0 connection issues and amazing cellphone coverage but then 6 months later it just started going down to where I couldnt connect more than 10 minutes to 2 hours a day until I cancelled a month after then now my cellphone service disappears and or I have no lte and calling even if I paid for it so I got ripped of 7 months no refund , is it just me or everyone experiencing this sh**

zae
zae

zae

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0
2 / 100
points

Answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Did you try to contact back the support to let them know?
I do not understand the 7 months you got the service for the 6 months, did I missed something?

Kurt
Kurt

Kurt

User level
Level
2
1652 / 2000
points

If it worked for 6 months, I don’t see how you’ve been ripped off 7 months. But definitely contact fizz directly to let them know.

With Fizz is you can cancel anytime since there is no contact.
I recommend that you try to communicate with the technical support. If the issue are not fixed, you can just cancel the service

sokarina
sokarina

sokarina

User level
Level
2
1294 / 2000
points

Try reaching out to support to see if they can resolve your problem.

Stanley
Stanley

Stanley

User level
Level
3
2033 / 5000
points

Try contacting support for help.

Victoria
Victoria

Victoria

User level
Level
3
2270 / 5000
points

Just you... Tough luck I guess. Everything is smooth on my side!

Pascal
Pascal

Pascal

User level
Level
2
1358 / 2000
points

Fizz is a small provider with less customer service. A lot people become mad when they need help!
I'm sorry for you, good luck!

Jerome
Jerome

Jerome

User level
Level
0
12 / 100
points

1 year and no issue, cellphone and internet

Olivier
Olivier

Olivier

User level
Level
4
5000 / 5000
points

it's a ood thing to know