Answered question

Reactivating a plan, can I port back in?

I ported out to Fido a few days ago because they gave me a "great" deal, turns out they had a bunch of hidden fees so I want to port back to Fizz. If I use my existing Fizz SIM card and reactivate my account, can I port my number back from Fido or will I be forced to get a new number?

Yes you can port it back it is a transfer, it will ne a new plan with the number that yu have with Fido, yes you can use your SIM card, the SIM are reusable once deactivated

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Hi Veper,

If your number was already ported out, I doubt you can reactivate your Fizz plan. If you want to confirm, you can chat with Fizz customer service.

In any case, you can reuse the same Fizz SIM card to activate a new mobile plan or account. At the time of activation, you will be able to port your number back in.

And if you are opening a new account, you can use a referral code
For sure, you can use mine :)

Hi Veper,

I might be wrong, but i believe that Fizz’s Sim cards can be reused, so i don’t think you’ll need to go over the same process once more.
You can always try and see if it works, that way you’ll know & then you can proceed the other way if not.
And lastly, if nothing works, contact support.



User level
5000 / 5000

Hello Veper,

I kindly inform you that yes, you can transfer your number back to Fizz. As our community members suggested, you can reuses the sim card, also you can contact us on Live Chat in order to help you further.
Here you can find how to contact us:

Have a great day!