Answered question

Fizz Internet still working?

I unsubscribe from fizz internet since yesterday and I tought I cancel my fizz internet but today my fizz modem looks online and I’m getting internet even after I cancel my internet. Did I really cancel my fizz home internet or is there a problem? What do I do?

Hello sactthegig,

Thank you for being a part of Fizz and for trying our services out.
I've checked your account and the unsubscribe order was completed, all that is left is returning the modem.
You can have a look at the following FAQs https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-hom... and https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem for additional information.
If you need other help our you find yourself in a pinch, don't hesitate to check our solution hub or contact our support department, https://fizz.ca/en/contact-us.

Have a good one!
Nicolae Bogdan

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Other answers

Patrick
Patrick

Patrick

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2
1451 / 2000
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I'm sure there is a delay between the time you unsubscribe and the time your internet will stop working. It's all software related because no technician will come to unplug your coax.

Kurt
Kurt

Kurt

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Level
2
1652 / 2000
points

Probably just a delay.

Catalin
Catalin

Catalin

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Level
0
63 / 100
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Juste a delay.