wrong notification

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Yulien
Yulien Posts: 2 ✭✭
in About my account
I am recieving a notification that I miss my appoiment for instalations and is not true, I have the technitian delivering everything and I set the rest inside the house, no problems, should I disregard this notification?

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  • Hadassah D. #27320
    Hadassah D. #27320 Posts: 7 ✭✭
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    i had the same, just ignore
  • Laurie V. #21036
    Laurie V. #21036 Posts: 22 ✭✭
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    I accidentally press the button to create a home internet profile (I already have one with Fizz), and since, they've wrote me a few times to "complete my profile". I think it's some kinda of glitch somehow. I juste ignore those messages. Nowadays we don't even know anymore what's spam or not.
  • Stemerc
    Stemerc Posts: 585 ✭✭
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    Yes. Ignore the message maybe the notification will come back ... ignore it
  • Fizzy
    Fizzy Posts: 10,901 ✭✭
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    Hi everyone,

    That is a system generated notification which you can ignore, as others mentioned. If the system sees that you have started a new plan and did not complete that plan activation specifically, you will receive the notification.
  • Kurt V.
    Kurt V. Posts: 353 ✭✭
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    Yes, never mind the notification. If everything is working then no need to fret!
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Yulien,
    Yes, just ignore this notification (message).
This discussion has been closed.

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