Answered question

Im moving and need my account to transfer to the new location how can I do it ?

Im moving to repentigny and need to transfer my account to that new location

Xavier
Xavier

Xavier

User level
Level
0
2 / 100
points

1 - Log into your Fizz account and click on My plans.
2 - Select your internet plan and click on Manage my plan.
3 - Click on Moving my service.
4 - Follow the instructions. You’ll have to:

  • validate the availability of the Fizz Home Internet service at your new address
  • confirm your new plan;
  • schedule your installation appointment at your new address;
  • confirm your deactivation date at your current address.

Don’t forget to bring your Fizz Wi-Fi modem with you at your new service address.
https://fizz.ca/en/faq/im-moving-how-do-i-change-my-addre...

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Kurt
Kurt

Kurt

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Level
2
1652 / 2000
points

In manage my plan and click on moving.