I was already charged for my new internet plan, but the installation was just in two weeks, why is t

Mayan
Mayan Posts: 3 ✭✭
I was charged for my internet plan on July 9, but the installation is on July 24. I have not been benefiting from my plan, so why was I already charged? When I prepared my plan on fizz.com it said I wouldn't be charged before the installation.
Is it that I paid the first month and won't be charged next month?
Thank you so much.

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