Is anyone home internet down. lost it 2 hours ago, chomedy, laval?
Options
Answers
-
Try to turn off the modem for 5 minutes
Can you tell us the status of the lights? In the specific the 2 arrows10 -
Tried that ! Rebooted modem every 30 mins. Not connecting to internet. I'm connected to Wi-Fi, but no internet present.9
-
The 2 arrow are on?
If are on, try a factory reset
If you want to re-enable the Wi-Fi capability of your Fizz Wi-Fi modem, you'll need to reset it to its factory settings by holding down the reset button on the back of the device for ten (30) seconds.
If at least one is off or flashing contact the support since it means that you have a problem with the signal9 -
-
-
Better call Fizz.7
-
Better contact Fizz7
-
The only thing to do here is to contact fizz5
-
Not having all the light on is a bad sign. You could try to close the model a few minutes, unplug the coax also and try to replug it.
When all those thing are done, you are ready to call support, because it could be a network outage or that the modem need replacement.
Good luck!4 -
Good in montreal4
-
Try contacting Fizz support5
-
Reach out to fizz support for help3
-
Jack on a side note I'm curious to know if you still have Arahova on st. Martin and I believe chomedey? Sorry if I'm off topic. Internet fine in Montreal.3
-
Thank u guys for all your help. It started working next day.3
This discussion has been closed.