Answered question

Calling from CA to USA with CA+USA Coverage

What is the definition of CA USA coverage?
Does it only include using in that region locally?
Or can I make cross-border calls from either location while I'm on said plan?

eg. I can use minutes+sms+data in CA.
eg. I can use minutes+sms+data in US.
eg. Can I make calls from CA to US incl. in said plan?
eg. Can I make calls from US to CA incl. in said plan?

Thanks.

Bugra
Bugra

Bugra

User level
Level
0
1 / 100
point

Third message the previous 2 are in moderation


Hi Bugra
I have that plan
Or can I make cross-border calls from either location while I'm on said plan?
YES
I can use minutes+sms+data in CA.
YES
I can use minutes+sms+data in US.
YES
Can I make calls from CA to US incl. in said plan?
YES
Can I make calls from US to CA incl. in said plan?
YES

You have one conditions

We reserve the right to interrupt or block access to our network of partner providers Fizz EXT if you use your mobile service primarily on their networks for 3 consecutive payment cycles.

Source: https://fizz.ca/en/faq/partner-networks

If you need a referal code to have 25$
https://community.fizz.ca/questions/2198337-place-referral-codes

You can pick mine :D

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Nathan
Nathan

Nathan

User level
Level
1
120 / 750
points

https://fizz.ca/en/faq/subscription-area-and-coverage-are....

Use your Fizz account to check whether a destination is included or not in your coverage area. Once logged in, under your mobile plan, click on Manage / Add-ons. Enter the destination.

If the search gives no result, it means that the destination is included in the coverage area you chose for your plan.
If to the contrary you see various price options to make or receive calls for this country, this means that this destination is not included in your coverage area.

Pascal
Pascal

Pascal

User level
Level
2
1359 / 2000
points

If I can use my phone anywhere in Canada. I think it’s ok for USA

Victoria
Victoria

Victoria

User level
Level
3
2270 / 5000
points

From my understanding, you can call from wherever in Canada to Canada and US only, not visa-versa.

Bugra,
It's yes for all your exemples.
But there is only one important rule to respect for Fizz:
When you are using Fizz's partner provider (Fizz ext) :
It must be for an occasional usage.
Fizz has a rule for the usage of Fizz's partner provider: Not exceed 50% of all your montly usage more than 3 consecutives months,
After this period, Fizz can cancel your mobile plan.

I have Canada+USA Coverage and it allows me to:

  • use my minutes+sms+data while I am in Canada or in the USA (not Puerto Rico)
  • no long distance charges to call a number in Canada or in the USA

So basically, the answers to all of your questions (minus the definition one) is YES.