home internet installation
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Do you have the coaxial cable?
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
3- The green chat bubble should appear after a few seconds in the bottom right corner.
Do not hesitate to mark this answer as the best8 -
Goli,
Please, contact the Fizz customer service by chat (from 8h00 to 21h00) to see if you need to re-scheduled a new apointment for your internet installation to your place.
To chat with them,
First, connect you to your Fizz account.
Then, click on:
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
Click on the green chat bubble when you see it down to the right of the page.6 -
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Get in touch with customers service, they will assist you2
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You should hope that they will show up next day, haha! But to be honest, just contact support and be really straightforward with them!1
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