no service in the USA?
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Answers
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Did you already try to reboot the phone?
Did you use it less the 3 months outside Fizz coverage?4 -
Hi Asher.
Wait at least 24 hours, if the problem is not resolved ask a Fizz rep, it's anormal.
Have a nice day
4 -
Hello asher,
Apologies for the encountered issue.
Please make sure that the roaming function is active on your account and the international calls block is disabled in my plans- Manage plan- Advanced parameters. Also, make sure that you are not in an area of US where we do not have partners using the link bellow:
https://fizz.ca/en/coverage
If you are still inside of the pink area, please perform a manual network switch from your phone's settings and switch between T-Mobile and AT&T to see if the issue persists. A few more helpful tips, please take a look over:
https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-coverage-is-weak-or-inaccessible
Thank you for your understanding.
Have a good day.
Catalin6
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