Answered question

no service in the USA?

I had service the last week in the U S but stopped working today?

asher
asher

asher

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Hello asher,

Apologies for the encountered issue.

Please make sure that the roaming function is active on your account and the international calls block is disabled in my plans- Manage plan- Advanced parameters. Also, make sure that you are not in an area of US where we do not have partners using the link bellow:

https://fizz.ca/en/coverage

If you are still inside of the pink area, please perform a manual network switch from your phone's settings and switch between T-Mobile and AT&T to see if the issue persists. A few more helpful tips, please take a look over:

https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-co...

Thank you for your understanding.

Have a good day.

Catalin

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Other answers

Mike
Mike

Mike

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Did you already try to reboot the phone?
Did you use it less the 3 months outside Fizz coverage?