my payment didn’t go through

VIMAL P.
VIMAL P. Posts: 1 ✭✭
hello my account is hack that’s why my payment didn’t go through but tomorrow is fine my bank say

Answers

  • Stanley M.
    Stanley M. Posts: 279 ✭✭
    Verify with support from 8am to 9pm they should find the problem.
  • SuperFizzeur
    SuperFizzeur Posts: 3,773 ✭✭
    Hi Patel!
    In your case i suggest to directly ask fizz.
    Have a nice day! It's been a pleasure to assist you today.
  • CaptFanta
    CaptFanta Posts: 271 ✭✭
    You should contact Fizz by Facebook here: https://www.facebook.com/fizzca/
  • MichelP
    MichelP Posts: 8,733 ✭✭
    patel,
    Have you contacted the Fizz customer service by chat about the non-payment of your plan?
    Chat is available from 8h00 to 21h00 each day.
    First, connect you to your Fizz account.
    Click on:
    https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    Click on the green chat bubble when you see it down to the right of the page.
  • AntonioMar
    AntonioMar Posts: 788 ✭✭
    If the problem is resolved, could you please close the question.
  • Aaron T. #7761
    Aaron T. #7761 Posts: 62 ✭✭
    contact Customer support thru the green bubble in the bottom right corner.
    https://fizz.ca/en/contact-us
    if that does not satisfy your inquiries follow the instructions on the page to resolve the issue
    Hopefully they can help you out. It's always best to communicate with them as soon as you see a problem.
This discussion has been closed.