Playstation network?
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Ghislain T. #18159
Posts: 4 ✭✭
in Internet
All of my internet work but when i go on psn (playstaion neteork) it wont log in.
Everything else works
Everything else works
9
Answers
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You can always check here:https://status.playstation.com/en-ca/ to be sure the server isnt down.
Otherwise, I would reboot my playstation for a first troubleshooting procedure.6 -
I did all that when i go to settings and the log in it shows me a code ce-33729-4
And even on my phone i cant go on
Playstation.com5 -
Its maybe a DNS resolving probelm, I would go in the network setting of the PS4 and manually modify both DNS servers with 8.8.8.8 and 8.8.4.4 to check if its ok, if it is, you should do the same on your router.5
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Hi Ghislain,
That code seems to indicate your ip has been banned. Would you know of any reason for this?
Are you using a vpn or proxy? Take note of your ip address.
Try restarting (or factory resetting) your modem. If the problem continues, you will need to contact playstation support: https://support.playstation.com/s/?language=en_US6 -
Hi Ghislain!
Make me a follow-up.
Problem Resolved?5 -
Hi Ghislain!
I forgot to say i've got the same problem with the X-Box 360, changing the router will solve the problem. You can purchase a low cost N router at Walmart for 30$, or an AC Router for 70$.4 -
Thank you very much ill try that i have one at home4
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From the playstation site
https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-32937-4/
if you cannot go to any playstation site, it is a problem with the DNS or your IP that can be banned.
Did you already try to turn off the modem for the night, in this way probably you will be assigned with a new IP5 -
I cant go on playstation.com or other playstation3
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Ghislain,
You may want to read these:
https://www.reddit.com/r/PS4/comments/aor165/any_way_to_fix_ce337294/
https://www.reddit.com/r/PS4/comments/6b43ni/the_truth_behind_the_infamous_ws373979_error/
Mike, the link you gave in your post is for a different error code.3 -
If the problem is resolved, could you please close the question.0
This discussion has been closed.