Answered question

adding a new Credit Card?

When adding a new credit card I got the error:" wrong cvv number".
I'm sure it's correct i already used this card on others sites.

Gerges
Gerges

Gerges

User level
Level
0
2 / 100
points
Mathieu
Mathieu

Mathieu

User level
Level
4
5000 / 5000
points

Hi Gerges.
It's could be an issue with your credit institution. Your bank can block Fizz, it's could be an error or you billing address typo is wrong.
Contact your bank or Fizz Support.

Have a nice day :)
Sincerely, Matt
If you want select me as the best answer :)

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Did you try to contact your financial institutions to check with them?

Anderson
Anderson

Anderson

User level
Level
1
346 / 750
points

This problem may be a bug with the Fizz billing system. If you chosen the right 3 numbers that are written in the back of you card and still not working, you should contact Fizz support. By the way, review everything, the CC number, expiration date, address, etc. Be safe Gerges...

Gerges,
Please,
Ask for help for your credit card and
contact the Fizz customer service by chat (available from 8h00 to 21h00).
First, connect you to your Fizz account.
Click on this link for help:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-...
Click on the green chat bubble when you see it down to the right of the page.

Mathieu
Mathieu

Mathieu

User level
Level
4
5000 / 5000
points

Hi Gerges.
Problem got resolved? :D