Incificient funds?

Anne R. #23345
Anne R. #23345 Posts: 8 ✭✭
Cancelled service

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    Can you elaborate a bit more?

    If you had a problem with the payment, your service will be paused for couples of days
    You can add the fund and force the payment

    You can also contact the support

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue.
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Whizz
    Whizz Posts: 18,805 admin
    Hello Anne,
    I have verified and the payment for the Internet plan passed yesterday on July 3, and your plan is fully active now.
    Please contact us if you need any other questions.
    We are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Have a wonderful day.
    Adelina
This discussion has been closed.